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We offer courses in the following areas: (Click on any of the solid coloured bars to see courses within that subject)

Assessment & Verification 

Assessment of competence using in-house systems Assessment & Verification Development Meeting the requirements of A1 Carry out the Assessment Process New

Meeting the Requirements of V1 Supporting competence in the workplace CPD – what do I need to stay current? Internally Verify the Assessment Process New

In-house competencies 

Assessment of competence using in-house systems Assessment & Verification Development Meeting the requirements of A1 Carry out the Assessment Process New

Meeting the Requirements of V1 Supporting competence in the workplace CPD – what do I need to stay current? Internally Verify the Assessment Process New

Management Training 

Appraisals Communication Skills Conflict Management Effective Meetings Facilitation Leadership Mentoring

Management Skills Negotiation People & Performance Management (2 day) Presentation Skills - 1 day Setting Objectives and reaching the goal Supervisory Management Teambuilding

Marketing & Selling 

Buying Behaviour Communication & Influencing Customer Care Marketing

Negotiation (1 or 2 day) Successful Selling Strategic & Tactical Negotiation Telephone Sales

People and Performance Development 

Assertiveness Communication Skills Conflict Management Effective Meetings Facilitation Leadership Minute Taking Mentoring

Negotiation People & Performance Management (2 day) Presentation Skills - 1 day Reception Skills Supervisory Skills Team building Time Management Train the Trainer - 1 day

Personal Development 

Assertiveness Challenging Behaviour Communication Skills Conflict Management Introduction to CPD Leadership

Negotiation Reception Skills Holistic Development Stress Management Time Management

Training the Trainers 

Communication Participative Techniques

Presentation Skills - 1 day Train the Trainer - 1 day

Specific courses can be designed and developed for your organisation.